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Customer Service Representative - Route Driver

Company Name:
AmeriPride
Customer Service Representative - Route Driver Ameripride
services
Inc Back to Search Form
Details
Location: SD - Aberdeen
job
Type: Distribution - Shipping
Transportation
Customer Service
Base Pay: N/A Required Education: High School
Bonus: Required Experience: None
Other: Required Travel: Road Warrior
Employee Type: Full-Time Relocation Covered: No
Industry Transportation, Consumer Products, Other Great Industries
Job ID: 107145
Description
AmeriPride Services, one of North America's oldest and largest uniform rental and linen supply companies, is seeking motivated and independent Customer Service Represntative (CSR)s to join their dynamic workforce! In this client-facing role, you will execute all functions regarding the delivery and pickup of goods to and from customers. You will follow a daily route on which you will visit between 20 and 45 customers per day. Throughout your deliveries, you will work to promote AmeriPride, our core values and our products and services. Essentially, the Customer Service Rep will serve as the first line of customer contact - striving to retain and increase our existing Business-to-Business sales.
This
position
requires individuals who are able to assess our customers' ongoing needs. Therefore, you must be perceptive and observant as well as privy to the fundamental goals of every business you work with. If you are an outgoing, communicative and confident person with an entrepreneurial spirit and a safe driving record, then AmeriPride may be the right place for you to explore a fulfilling, challenging and lucrative career in Customer Service!
Job Responsibilities
As a CSR for AmeriPride, you will ensure that all customer invoicing and inventory levels are accurate and up-to-date. Also, prior to each delivery day, you will review customer paperwork for special needs or considerations - identifying upsell opportunities and how to best position our products or services to meet the clients' needs.
Additional responsibilities for the Customer Service Representative include:
Organizing products in your vehicle
Reviewing customer inventories and storage areas upon each visit
Collecting product for laundering
Consistently building rapport and adding value through your delivery
Monitoring and seeking feedback from customers on perceived levels of service
Consulting customers on additional product options
Coordinating with CSMs and CSSs about creating solutions for current customers' needs and product gaps
Requirements
As a Customer Service Rep for AmeriPride, you must maintain a clean, professional and tidy personal appearance. You must also always practice appropriate lifting and carrying techniques as well as take every safety measure while driving.
Additional requirements of the Customer Service Rep include:
Hign school diploma or GED
Proven record of punctional work experience
Minimum 1 year of previous delivery or route sales experience, desired
Excellent driving record
LiftingaAbility: up to 100 pounds
Push and Pull ability (with assistance): up to 300 pounds
Ability to work 8-10 hours per day
Hold and maintain DOT certification
Bilingual (Spanish and/or French), a plus
Having good communication, writing and math skills
Benefits
AmeriPride is a collaborative, team-oriented company that recognizes all of the hard work our team members apply to realizing our standard vision of performance. Therefore, we are proud to take care of the diligent and industrious men and women who make our success possible! We provide our Customer Service Reps with a competitive compensation plan, quarterly bonuses and incentives, and exciting recognition programs for top performers. You will also receive an excellent benefits package.
Join Us.
For more information, please visit
To apply to this job opportunity, please follow these steps:
1) Please print this page, or jot down the Job Requisition # located under Job Summary (left side panel). You will be asked for this Job Requisition # throughout the application process)
APPLY TODAY!
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, and veteran or disability status.

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