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Store Manager II

Company Name:
OfficeMax
High School diploma or equivalent required, Bachelor#s preferred
Business, Marketing, Retail Management, or other related field
Preferred Minimum 4 years experience in a customer centric environment
Minimum two to four years management experience or demonstration of
skills and learning through an internal development program
Sales Leader certification applicable to role
Must be able to effectively lead, coach and manage others in a
professional environment
Ability to positively influence at all levels and possess
executive presence
Possess excellent verbal and written communication skills.
Must be able to plan, prioritize and execute detailed
instructions in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work
independently, as well as with others
Must possess sound judgment and people management abilities
Must be adaptable to a changing environment and able to
consistently achieve goals despite stress and ambiguity
Must possess the ability to use computers and technology for
information, and to access information necessary to complete
the job
Must possess ability to process information/merchandise through
POS register system
The Store Manager has ownership and drives the overall customer and
sales service culture within the location. Has accountability for
managing sales performance and identifying sales opportunities.
Develops overall store strategies and tactics to achieve sales,
service and operational performance goals. Ensure maximum sales and
profitability by focusing on key business initiatives.
Owns associate training, development of top talent, provides positive
and constructive feedback, and appropriate coaching and counseling.
This person will lead, motivate and inspire associates to create a
customer-centric environment resulting in a memorable and positive
customer experience; building customer retention, strong
relationships, and brand awareness and loyalty.
Responsible for hiring; merchandising, operations and execution of
store and company standards in addition to resolving associate and
customer relations# concerns. Responsible for performance management
of all associates. Also, participates in networking and creating
positive relationships within the community.
Act as a Change Champion, initiating and supporting change
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